Support

Need help with ADAMZ uploads, payment, dashboard analysis, or export workflows?

Contact channels

• Email: support@adamz-ai.com
• Response target: within 1 business day.
• Business hours: Monday to Friday, 9:00 AM to 6:00 PM (Eastern Time).

What to include in your request

• Transaction ID (for payment or storage-related issues).
• File type and approximate row count.
• Exact error message and screenshot.
• URL where the issue occurred (`upload.html` or `history.html`).

Common support topics

• Stripe checkout and payment confirmation troubleshooting.
• Storage API configuration, CORS, and deployment checks.
• Dashboard export issues (CSV/XLSX/PDF) and chart rendering questions.
• History access credentials and transaction audit support.

Self-service checklist before contacting support

• Confirm API health endpoint returns success.
• Verify domain SSL status and deployment environment variables.
• Retry in a private browser window after clearing cache.